How long do I have to fill out my BackerKit survey?
The BackerKit surveys will be open until 15th January 2022. On this date the surveys will be locked and added payment methods for any additional items you have purchased through the survey’s add-on lists post-campaign will be charged. Between now and this date you will be able to make any changes you need to such as updating payment details or shipping addresses where you would like your rewards sent come the time for fulfillment.
Last updated: December 07, 2021 23:37
Is it possible to change my shipping address after my survey has been locked?
Yes it is possible. Please contact me directly via. email, DM via Kickstarter or open a support ticket on BackerKit for this project with the request and I will update your shipping address with the details you provide. Please Note: Once Gambler’s Warehouse begins preparing for fulfillment in late January at this stage you will not be able to change any shipping details so please ensure come this time the address you have provided is the correct or preferred one.
Last updated: December 07, 2021 23:37
When will I receive my rewards for this project?
Gambler’s Warehouse will commence fulfillment in early-mid March. Once shipped they will update your BackerKit survey with shipping confirmations and the tracking number for your rewards. BackerKit will then automatically send you an email confirming shipment of your reward with the tracking number so you can monitor your parcel from the point it leaves the warehouse up to the point of delivery. I will post updates between now and then to keep you up to date with the manufacture and fulfillment phases of this campaign.
Last updated: December 07, 2021 23:38
When is the Kickstarter for the next in the Divergent Realms playing card series?
The campaign for the fourth deck in the series, the Sangreal Deck will take place between late January and early February 2023.
Last updated: September 13, 2022 15:37
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.